Overview

JoJo’s Creamery, nestled in the heart of Willoughby, Ohio, offers an inviting retreat for ice cream lovers seeking both classic and inventive flavors. This charming ice cream shop stands out with a focus on handcrafted gelato and soft serve, delivering a smooth, rich texture that elevates each scoop into a memorable experience. Their location on OH-283 provides convenient access, making it a perfect stop for families, friends, and anyone craving a sweet escape.

The menu showcases a delightful range of options, from the nostalgic Strawberry Banana Split to the indulgent Chocolate Oreo Ice Cream. Unique selections like Butter Pecan, Birthday Cake, and Coffee with Heath bar reflect their commitment to variety, appealing to traditionalists and adventurous tasters alike. Add-ins such as chocolate sprinkles allow for a personalized treat, rounding out an already robust lineup.

Inside, JoJo’s Creamery reveals a warm, open atmosphere where customers can watch the ice cream makers in action. The spacious layout blends modern comfort with a nostalgic nod to old-fashioned candy shops, thoughtfully enhanced by classic malt options reminiscent of decades ago. This atmosphere encourages visitors to linger, making it more than just a quick stop.

Customer feedback highlights both strengths and areas for improvement. Many applaud the flavor quality and friendly service, while some suggest attention to ice cream scooper hygiene to maintain flavor purity. The ice cream cakes receive particular praise as a local favorite for celebrations, noted for their balance of price and taste. The shop’s policy on card fees has drawn mixed reactions, reflecting the ongoing tension between service costs and customer expectations.

JoJo’s Creamery appears to value inclusivity and community, though one patron's experience reminds us that social challenges persist even in places meant for joy and indulgence. This shop stands as a vibrant local gem that cultivates enjoyment through its flavors and inviting space, aimed at families, couples, and anyone looking for a moment of simple pleasure. For those in Willoughby and beyond, JoJo’s offers a taste of sweet craftsmanship worth savoring.


Amenities & Services

Offerings
Serves coffee
Atmosphere
Casual

What Customers Say

D A (LadyD)
Dec 11,2025
4/5
I can say the ice cream and service were great. I couldn't decide what I wanted, so I got the sampler. Mint chip, butter pecan, NY cheesecake, and coconut cream pie/ chocolate chip. I do suggest you clean the ice cream scoopers just a little better, some of the ice cream flavors tasted like other flavors that I did not order. You might want to put up a sign stating that no one is allowed on the roof side.
Sarah E
Dec 11,2025
5/5
We purchased an ice cream cake today for our daughter birthday. Everyone loved it they kept asking where we got. If your looking to get an ice cream cake you found the right spot, you'll won't be disappointed with the price or quality compare to other places.
Tony D'Abate
Dec 11,2025
5/5
Very good ice cream, but not a fan of them being another business that penalizes the customer for using their credit card. The profits made for their products should be more than enough to cover that small fee. That in and of itself, would be good customer service.
john eee
Dec 11,2025
5/5
I love the openness of the main floor and kitchen area. The kitschy old tyme candies are a bonus (even candy cigarettes for God's sake). The malt reminded me of 50 years ago DQ which is phenomenal. It is pricey though most are. I have heard they make their own ice cream which would make everything worth it.
Brian Miller
Dec 11,2025
4/5
I was so happy to see them building this and awaiting for their opening day. This was so good. Only negative part of the experience was when I walked past a fellow patron’s car (white woman) and she proceeded to lock her car doors as I (black male) walked to my car holding my dairy free strawberry banana ice cream cone. So in conclusion, This establishment is a 10/10. People on the other hand continue to be ignorant even when enjoying delicious ice cream on a nice sunny day.

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Location

Opening Hours

Monday 12:00 PM - 09:00 PM
Tuesday 12:00 PM - 09:00 PM
Wednesday 12:00 PM - 09:00 PM
Thursday 12:00 PM - 09:00 PM
Friday 12:00 PM - 10:00 PM
Saturday 12:00 PM - 10:00 PM
Sunday 12:00 PM - 09:00 PM
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